How do I return my items?
We offer free returns to the following countries;
United Kingdom (mainland), United States, Canada, Germany, Austria, Switzerland, France, Belgium, Netherlands, Sweden, Denmark, Finland, Norway, Australia, New Zealand and Ireland.
If your country is not listed here you may be responsible for the cost of your return.
Returns Policy
Any unwanted product must be returned within 30 days from when your Gymshark order is delivered (if the order was placed online) or was purchased (if you bought the items in our London Retail Store).
What items can I return?
We get it – sometimes something just doesn’t work for you and you want to return or exchange. As long as your item(s) were either purchased from, gymshark.com or our Gymshark App, and are still in their original condition, you can return these within 30 days. Please see the below for any exceptions to this rule:
All Underwear & Swimwear can’t be returned for hygiene reasons.
Socks can be returned if they are sealed in their original packaging.
All bottles are non-returnable due to hygiene reasons.
Personalised items can’t be returned.
Supplements are only returnable if unopened, where the seal remains unbroken, and in a perfect resalable condition, in its original packaging.
In the US and Canada, items with a final discount of 60% or more are ‘Final Sale’ and are not eligible for returns, exchanges, refunds, or store credit. These items will be marked ‘Final Sale’ on the product page and will be clearly visible at checkout.
This does not affect your statutory rights.
To receive a full refund on eligible returns, all items must be returned to us unworn, unused, unwashed and in the same condition you received them. If an item is returned to us damaged, worn or in an unsuitable condition, we won’t be able to give you a refund. All items are inspected on return.
If you purchased items at our London Retail Store, you must have a valid original receipt or e-receipt. Information relating to returns at our London Retail Store can be found on the United Kingdom returns information page HERE.
Start A Return or Exchange
